Posted on Google![]()
Aimee Talbot15 October 2026Trustindex verifies that the original source of the review is Google.
We’ve had a fantastic experience with Will Halling. My partner attended the viewing, and Will was so accommodating with all our requests and questions. He’s been incredibly helpful throughout the whole process, answering all our queries and dealing with everything so promptly. He’s been a real pleasure to speak with and is by far the nicest estate agent we’ve had dealings with! Would highly recommend Will and the agency. Thanks again for all your help, Will!Posted on Google![]()
Laura White7 October 2026Trustindex verifies that the original source of the review is Google.
We just bought our first home, and Heartwood Homes were our estate agents. They were absolutely fantastic, so thoughtful and made the process extra special. Rebecca was a superstar and we will certainly be coming back when it may be our time to sell. Highly highly recommend. Thank you guys for making this such a special time for us.Posted on Google![]()
Tess Machling1 October 2026Trustindex verifies that the original source of the review is Google.
It is an absolute pleasure to recommend Jon and the team from Heartwood Homes. Every single member of this caring and brilliantly efficient team is a gem. During my recent house sale and purchase, the team kept everything moving, with smiles and support. The beauty of Heartwood Homes is that they actually care about you and they want to find you the right buyer, at the right price for you. Foolishly, I first went with another estate agent in St Albans who offered the stars, but instead gave me an unrealistic price and disinterested viewers. After 3 months on the market, and two price drops it was clear I was with the wrong agents! Urrghh! Thankfully Jon and the team scooped me up, got my house on the market for the right - very good - price and got me a rapid sale (3 weeks!!) which then proceeded seamlessly, despite the usual bumps in the road of house selling and buying. The team are not only utterly professional and efficient, but also have that rare quality of being both that and friendly and caring. I really appreciated their kind support throughout the process. There's never been a time I've called or messaged and haven't had a swift response. I really can't recommend Heartwood Homes highly enough - they are stars!Posted on Google![]()
Helen Trenchard28 September 2026Trustindex verifies that the original source of the review is Google.
We had a brilliant experience with Heartwood. Jon and the gang were caring and attentive from our first meeting and the whole team show up in a way that shows they really care. They were supportive and efficient whilst we all waited for our house to sell then proactive and enthusiastic as they supported our chain moving towards completion. When we completed on our home purchase through another agent we really felt like they were delighted for us and have been telling everyone that Heartwood made a really big difference!Posted on Google![]()
Tony Cobley25 August 2026Trustindex verifies that the original source of the review is Google.
Having bought and sold through Heartwood Homes I can honestly say it's been a pleasure having them work on my behalf. Friendly, professional, committed teamwork is what they offer and it works! Thanks to all for everything.Posted on Google![]()
Stan Stannard21 August 2026Trustindex verifies that the original source of the review is Google.
Thanks Luci, Will , Becks for your patience and help in buying my apartment. A great team effort. Definitely recommend.Posted on Google![]()
Ana Madera Holgado3 August 2026Trustindex verifies that the original source of the review is Google.
The team at Heartwood Homes were nothing short of outstanding throughout our journey to buying our first home. Every time we visited one of their properties, they were incredibly friendly and welcoming. Once we found the perfect home, everything moved quickly and smoothly. The very same week our offer was accepted, they created a WhatsApp group to guide us through the process and keep us updated every step of the way. We were never left wondering what was happening next or waiting for information. From offer to completion took just three months, and when we collected the keys, they were waiting for us with a thoughtful goody bag and personalised cupcakes, which was such a lovely touch. Heartwood Homes is run by kind, hardworking people who truly care about their clients. They made what could have been a stressful experience feel exciting and enjoyable, and we couldn't have asked for a better team to help us buy our first home. We would recommend them without hesitation.Posted on Google![]()
Big T21 July 2026Trustindex verifies that the original source of the review is Google.
Jon and Luci are absolute first class. This is the second time we have worked with them in the last six years. As ever they are so knowledgeable, calm and grounded as they go through the process. True professionals.Posted on Google![]()
Harry Croasdale21 July 2026Trustindex verifies that the original source of the review is Google.
Smooth and efficient experience- thanks to Luci and the team!Posted on Google![]()
Katherine Kelly20 July 2026Trustindex verifies that the original source of the review is Google.
Jon and his team were outstanding. It was a tight turn around for our move date and they did it. We have just moved in and all the team at Heartwood were really helpful, communication was excellent and they went the extra mile!! It’s 5 stars from Kate and LeePosted on Google![]()
Fran3 June 2026Trustindex verifies that the original source of the review is Google.
Fantastic Estate agents. Offered a great valuation and marketed my property in a short time. Sold quickly. Would definitely use again! Lucy and the team were excellent!Posted on Google![]()
Andy Gadd12 April 2026Trustindex verifies that the original source of the review is Google.
The Heartwood team were brilliant throughout the process of buying our home. Communication was great, we always knew exactly what stage we were at. Luci and Becs were great and made buying our home an absolute pleasure!Posted on Google![]()
Sophie Lain28 March 2026Trustindex verifies that the original source of the review is Google.
We just moved with Heartwood Homes and it was honestly the best moving experience either of us have had, from start to finish. The team were always so friendly and accessible, Jon even helped me give my toddler dinner when he came to evaluate our house! Not only do they treat you so well, they get the job done too. We got asking price on our house and we had moved within 7 months of listing. Couldn’t have asked for better and cannot recommend them enough.Posted on Google![]()
Ian Johnson13 March 2026Trustindex verifies that the original source of the review is Google.
We used Heartwood Homes for both selling our property and purchasing a new home. All the team were friendly and helpful throughout the process. Communication with clear and quick and made everything less stressful. If we move again we will be using Heartwood Homes.Posted on Google![]()
Gary Blow25 February 2026Trustindex verifies that the original source of the review is Google.
It’s quite simple really- if you want to sell your property use Heartwood Homes! Great service, excellent communication and a desire to keep you informed throughout the whole process of selling your house.Posted on Google![]()
Dale Jones10 February 2026Trustindex verifies that the original source of the review is Google.
Really do recommend Heartwood Homes. Have tried several estate agents in the area over the years but Heartwood wins by far. They were always friendly, did all the viewings, managed everything over a WhatsApp group which made things so much easier, got us the price we wanted. Can't fault them!Posted on Google![]()
Nick Jack-Drewitt8 February 2026Trustindex verifies that the original source of the review is Google.
We dealt with Will from Heartwood from a Buyers position and he and Heartwood were brilliant. They were always helpful in trying to do what they could to move the transactions along especially as the agent who sold our property seemed uninterested in communication with the Chain! Would definitely use them if we ever moved house again.Posted on Google![]()
Craig Wallace21 January 2026Trustindex verifies that the original source of the review is Google.
Whole team at Heartwood were excellent over the process of selling our home. Super professional, would highly recommend.Posted on Google![]()
Karen Dore21 January 2026Trustindex verifies that the original source of the review is Google.
I cannot recommend Heartwood Homes highly enough after the seamless purchase of our new home. From the very first viewing to collecting the keys, the team demonstrated a level of professionalism and genuine care that is rare in the industry. What could have been a stressful process was made incredibly manageable thanks to their clear communication and expert guidance. If you are looking for an estate agency that combines deep market knowledge with a personal, 'human' touch, look no further than Heartwood Homes. A huge thank you to Will, Jon, Becky, and all the team. :-)Posted on Google![]()
Amaka Burrows20 December 2025Trustindex verifies that the original source of the review is Google.
I 100% recommend Heartwood Homes to anyone looking to sell their home. After a very long journey, Jon and Will took us under their wings and looked after us from start to finish. We even got more than we expected. So glad we went with them for selling our difficult to sell flat. I have no words to describe how greatful we are to have your support even when it took us longer than expected to move to our next home. You made mission impossible possible. Thank you for going above, for bringing us into your inner circle and making us feel like family of Heartwood homes - MaryqueenPosted on Google![]()
Max Georgiou18 November 2025Trustindex verifies that the original source of the review is Google.
The Heartwood homes team are fantastic, and were very helpful to me as a first-time buyer.Posted on Google![]()
Nataliya Abramenko17 November 2025Trustindex verifies that the original source of the review is Google.
We used Heartwood Homes to buy our first house and the support we received from start to finish was second to none. The team guided us through every step, were very patient in answering all our questions, and chased for response on our behalf (which we think was a crucial factor in completing when we did!). We worked primarily with Luci and Becki but the entire team were very helpful. Would highly recommend!Posted on Google![]()
Diane Small30 October 2025Trustindex verifies that the original source of the review is Google.
I would whole heartedly recommend Heartwood Homes. They went above and beyond my expectations in the level of their service. My sale progressed smoothly, but my purchase was more tricky. Jon intervened at every timepoint where I faced a hurdle. And at each point, his intervention allowed the purchase to progress. I cannot be more thankful. The whole team at Heartwood Homes are friendly, professional, knowledgeable and efficient.Posted on Google![]()
Laura Garlick28 October 2025Trustindex verifies that the original source of the review is Google.
Definitely the best choice we could have made when selling our St Albans (Sandridge) property. First conversation was on the phone with Luci very pleasant to talk to. This was followed up at the house, where I had a frank conversation with Jon. From the outset, comprehensive explanations were given on what’s to be done in terms of presentation and also the commercial side of things, price choices given market climate and our personal circumstances. We were continually updated throughout the processes including feedback from viewings especially from Will and Luci. We also had updates from Becky and Hugo. I hope I haven’t missed anyone. I feel that they want to ensure the buyer has found the right property for them as well as getting a fair price for the seller and value for the customer at the same time. It certainly made the whole process easier in every way. Thanks all at Heartwood homes, for the smooth seamless service. Great to do business with you.😄😃l❤️Posted on Google![]()
Patrizia B18 October 2025Trustindex verifies that the original source of the review is Google.
Heartwood Homes took the time and care when selling my house in St Albans. They listened and were never pushy. I felt supported throughout the selling process which was a new process for me. Will has been exceptional and has always been professional, patient and friendly. He has gone above and beyond to help me when I've needed it and Becs has also been a great support and has taken the time to listen and help with queries. They surprised me by exceeding my expectations and I felt that I could trust them. I have had negative experiences with very pushy and aggressive estate agents in St Albans and Heartwood Homes is an independent agent and this difference is evident throughout the entire process. Jon has always been at hand and I felt comfortable throughout. Jon was available and made the effort to call me after completion to thank me which I appreciated. The card, cupcakes and bubbles on the completion day was a really lovely and thoughtful gesture that really sets them apart. I thoroughly recommend Heartwood Homes and a huge thank you to Will, Becs, Jon and the entire team.Posted on Google![]()
brigitte whitefield25 September 2025Trustindex verifies that the original source of the review is Google.
Heartwood Homes were an excellent choice when we sold our house in St Albans. Jon took the time to carefully determine the right asking price, and his valuation was spot on and we achieved exactly what we hoped for. The team provided a highly professional yet approachable service throughout. They kept us well informed with regular updates on viewings and feedback from potential buyers, and once offers came in, they handled the negotiations seamlessly on our behalf. Luci and Will were both especially responsive, and the WhatsApp group they set up made communication quick and easy. The whole process, which could have been stressful, was made straightforward and smooth thanks to their support. As a thoughtful finishing touch, they even surprised us with cupcakes and bubbles on moving day - a lovely gesture that really set them apart. It’s easy to see why Heartwood Homes are award-winning. I would thoroughly recommend this independent estate agent.Posted on Google![]()
T Wells18 September 2025Trustindex verifies that the original source of the review is Google.
Fantastic experience selling through Heartwood Homes. The team were great - knowledgeable, responsive and consultative through the negotiation process. Would highly recommend!Posted on Google![]()
francesca Woods31 August 2025Trustindex verifies that the original source of the review is Google.
Brilliant service buying with Jon & Becs, they really do care and work hard to push the process forwardPosted on Google![]()
Erion Toska19 August 2025Trustindex verifies that the original source of the review is Google.
We had such a wonderful experience working with Jon and his team. From start to finish, they made the home-buying process smooth, stress-free, and even enjoyable. They were always available to answer our questions, provided clear guidance at every step, and truly went above and beyond to help us find the perfect home. What really stood out was their professionalism, patience, and genuine care for our needs. Thanks to Jon and his team, we’re now happily slowly settling into our new home, and we couldn’t be more grateful. We highly recommend them to anyone looking to buy or sell a home—you’ll be in the best hands!Posted on Google![]()
Angela Roberts18 August 2025Trustindex verifies that the original source of the review is Google.
If you're considering selling your home through Heartwood, then don't think about it any more - just do it! The service I got from the team was absolutely brilliant and I thoroughly recommend them to anyone! Jon, Luci, Will and Becs offer a fantastic service! They are all super friendly, professional and helpful and are brilliant at communicating. I particularly appreciated getting a WhatsApp immediately after each viewing to let me know how it had gone. They are fun, extremely efficient, and never forget that you are an individual who is going through a very stressful time! Having previously had my house on the market with one of the well known "high street" agents (who were awful!!) I can honestly say that working with Heartwood is a breath of fresh air and they are just great at what they do! So glad that I chose them to sell my home! Thank you Team Heartwood!!Posted on Google![]()
Razan Al-Hadid16 August 2025Trustindex verifies that the original source of the review is Google.
5 stars are not enough for the excellent team of Heartwood Homes. From day one of our first viewing, until after we moved in, Luci especially and the whole team have been supportive, efficient, friendly, knowledgeable, great at communicating promptly, and always willing to take extra time to help out with anything. The team has high standards and we very much appreciate that. They even offered to connect us with professionals around St Albans who could do plumbing, decorating, electricians and so on. Beware! Luci is on a mission to increase the cat population of St Albans, she definitely succeeded with us 😺 definitely recommend signing up to their mailing list if you are considering buying a property in St Albans, and likewise if you consider selling.Posted on Google![]()
Susan Inglis16 August 2025Trustindex verifies that the original source of the review is Google.
Not only is Jon great at employing the best staff he is satisfyingly good at selling houses. We had a sizeable chain so it took some months from first meeting to exchange and finally completion. All through the process someone from his agency kept us informed either by phone or email. We were told of every viewing - as the house was empty - and followed through with completed feedback forms from each viewer so we were never left just wondering. When a firm buyer was found Jon's team secured the best price both sides were happy with and though there were inevitable hiccups along the way each was dealt with promptly and professionally. Heartwood staff were efficient, professional, informative and very nice people shouldering all the strain that goes with selling your home. They give Estate Agents a good reputation. Very happy sellers.Posted on Google![]()
Louise Iverson1 August 2025Trustindex verifies that the original source of the review is Google.
The team were great from start to finish. We were consistently looped in on progress and they were always on hand for any questions. Highly recommendPosted on Google![]()
Sammy Wallworth10 July 2025Trustindex verifies that the original source of the review is Google.
Will and John made our experience as first time buyers really smooth and helped us through each part of the process. The whole team is fantastic and so thoughtful. Can’t recommend Heartwood homes enough!Posted on Google![]()
Mandy C8 July 2025Trustindex verifies that the original source of the review is Google.
We’ve been thoroughly impressed with the service provided by Jon and his team members, special shout out to Luci and Will. From the outset, their professionalism, clear communication and genuine care stood in stark contrast to our previous experiences with a couple of well-known high street name. What really distinguished them was their meticulous vetting process, ensuring that only serious and suitable buyers were brought through our door. Every viewing felt meaningful and we were given timely heads-up as well as detailed feedback both before and after each appointment, something we truly appreciated. They also showed consistent respect for our home, treating it with care and consideration throughout. This was a world away from the approach of our previous agents, one of them not only failed to sell our property but eventually steered us towards renting, which felt more like a convenient option for them rather than the right one for us. In short, this agency delivered exactly what they promised - a bespoke, thoughtful, proactive and reliable service. We highly recommend them to anyone looking for a more personal and effective approach to selling their home.Posted on Google![]()
Will Hall21 June 2025Trustindex verifies that the original source of the review is Google.
We recently sold our house with Heartwood Homes. We found the team friendly, communicative and really helpful explaining the options available to us. It was the first time we’ve had to sell a house, and we found their guidance invaluable.Posted on Google![]()
Natalie Waites2 June 2025Trustindex verifies that the original source of the review is Google.
I've sold two houses now with Heartwood Homes and both have been a success! Jon and the team are knowledgeable and supportive throughout the process. We've always been treated with respect and never forced to do anything we weren't comfortable with. It makes a difference to have friendly people around during a typically stressful process. Would highly recommend!Posted on Google![]()
S K31 May 2025Trustindex verifies that the original source of the review is Google.
Best experience I’ve had with a property agency in the UK! The whole team was super helpful and genuinely cared – it never felt like just a transaction. They recommended a great solicitor and mortgage advisor and got everything sorted in just 3 months from start to finish. Huge thanks to Will for making the whole process smooth and stress-free. Also… cupcakes and a bottle of bubbly at the end? Love it!!! – SandraPosted on Google![]()
Ebio Amisi15 May 2025Trustindex verifies that the original source of the review is Google.
Having worked with Jon & Luci, I can see how hard they work for their clients. Their high standards mean a fantastic level of service. Can definetly recommend!Posted on Google![]()
Alex Funnell29 April 2025Trustindex verifies that the original source of the review is Google.
Would really recommend Jon and his team. Very easy process and gave us great support on selling our property.Posted on Google![]()
Kirsten B22 April 2025Trustindex verifies that the original source of the review is Google.
Jon and his team are fantastic . Ours was not an easy sale as (no fault of theirs) we lost our buyer very late into the sale. They kept up the momentum and found a new buyer. Where they really stood out is the follow up and care they took during the sale itself . Highly recommend them, thank you !Posted on Google![]()
gary he4 April 2025Trustindex verifies that the original source of the review is Google.
Reviewing Heartwood Homes as a buyer - we couldn't be happier with the service we received! We had a very difficult buying process which dragged on for almost a year with many twists and turns, but we could always count on Luci who was always going above and beyond to get things over the line! Cannot stress enough how impossible it would have been without Luci and the Heartwood Homes team, but thanks to them we are now finally renovating our dream home! Highly recommend and wish them the best of success going forward!Posted on Google![]()
Greg Reynolds2 April 2025Trustindex verifies that the original source of the review is Google.
I sold my flat with Heartwood Homes. They were great! Couldn't recommend them anymore highly. It was super helpful that we had a WhatsApp group with various members of the team on it so someone was always there to help with whatever I needed.Posted on Google![]()
Ian Smith25 March 2025Trustindex verifies that the original source of the review is Google.
We couldn’t recommend Heartwood Homes highly enough! Jon and his team were absolutely brilliant from start to finish. Selling a house and moving is always a stressful process, but Jon guided us through every step with care and professionalism. He worked tirelessly to keep the whole chain informed and on track, ensuring everything progressed as smoothly as possible. When we encountered a blip along the way, Jon’s calm, reassuring approach made all the difference – he kept us positive and helped us navigate through to a successful outcome. His knowledge, dedication, and communication were exceptional, and his entire team were always helpful and responsive. If you’re looking for an estate agent who genuinely cares and goes above and beyond, look no further than Heartwood Homes. Thank you so much, Jon and team!Posted on Google![]()
Martin Halling17 March 2025Trustindex verifies that the original source of the review is Google.
A very determined and helpful team who had to work hard over a long period to get my sale over the line. Always responsive and smiling. Thank you Jon, Luci, Harry and Will!Posted on Google![]()
Dan Soper10 March 2025Trustindex verifies that the original source of the review is Google.
So impressed with the service we received from Jon, Luci and the team at Heartwood Homes. They really went above and beyond throughout our sale and purchase. Very responsive to messages and always available to chat through any issues as they arose. It's a bit of a cliche to say "they're not like other estate agents" but they really aren't! Highly recommend.Posted on Google![]()
C M24 February 2025Trustindex verifies that the original source of the review is Google.
Great service all round. We sold our St Albans property through heartwood homes and we are so glad we went with the right estate agent firm. Jon and his team provide a top quality service throughout; right from consulting on how the market the property, right through to completion date. Unfortunately, it transpired that we had an EXTREMELY difficult buyer who had unrealistic expectations. A special thanks to Luci who managed to mediate between all parties involved to get the deal through. I will be recommending Heartwood to friends and family in the local area.Posted on Google![]()
Irnthu Premadeva19 January 2025Trustindex verifies that the original source of the review is Google.
We sold our property with Heartwood homes in July 24. The team worked really hard to help us move home and we're really happy with the service they provided us. The team were friendly and knowledgeable - they helped us with a sale that fell through and achieved an offer that we were happy with and enabled us to move. Jon, Luci, Harry, Will and Emily are very approachable and were always willing to give us their time and advice. We are glad that we chose Heartwood homes over the bigger highstreet firms as our property received individualised attention.Posted on Google![]()
Phil Tomkins17 January 2025Trustindex verifies that the original source of the review is Google.
Wow. Jon and his team are exceptional throughout the whole house sales process. Differential thinking on sale launch, personalized viewing / meeting the team, real-time comms and proactive sales closure they stand out from the crowd. A truly personal service. Highly recommended.Posted on Google![]()
Hayley Turner18 December 2024Trustindex verifies that the original source of the review is Google.
The level of service is unmatchable! I couldn't have asked for any more from Luci and the team.Posted on Google![]()
Charlie Kirby9 December 2024Trustindex verifies that the original source of the review is Google.
I initially spoke to Jon back in 2020 and had a really positive feeling about him however we ended up listing with a different agent as they had previously sold our property and we were interested in one they were selling. Worst mistake I could've made and I should've gone with my gut, ultimately we decided not to sell at that time but I knew that when we did Jon was the first person I would be calling. Jon was so helpful with the valuation of our property as well as providing vital insight into properties we were looking at in the area. Once the property was on the market Luci, Harry and Will were amazing with the viewings and all the aftercare that followed once we had a buyer. Luci in particular was so proactive when it came to chasing solicitors and making sure we moved towards a completion date. She also had to put up with a lot of my woe is me "This is never going to go through it is all going to go wrong" which I am very appreciative of (Sorry!). I genuinely don't think I've had an experience with an agent that comes anywhere near this (as both a buyer and a seller). They genuinely care about you and your family beyond just making sure the house sells, we cannot thank you enough for the support and hard work.Posted on Google![]()
Stacey Morris7 December 2024Trustindex verifies that the original source of the review is Google.
We recently sold our house with Heartwood Homes, and we couldn't be happier with the service we received. After a frustrating experience with a big corporate estate agent Jon, Luci and the team were a breath of fresh air. From start to finish, the whole team was absolutely fantastic. They are genuinely lovely people who clearly care about their clients and go above and beyond to ensure your move is a success for you. Their communication was spot on – timely, clear, and always delivered with a personal touch. They really made what is a stressful process much easier, showing genuine care for our experience throughout. We felt supported every step of the way and Luci especially helped us through some difficult negotiations. We would wholeheartedly recommend the team to anyone looking to sell their home.Posted on Google![]()
Greg Danford4 December 2024Trustindex verifies that the original source of the review is Google.
Purchasing through Heartwood Homes was an enjoyable experience! I found the whole team pleasant to deal with and always keen to help. A refreshingly friendly approach. Also, the gifts on completion were a lovely surprise and demonstrate their personal touch. Thanks for helping to make our purchase happen.Posted on Google![]()
David Beardsall22 November 2024Trustindex verifies that the original source of the review is Google.
Jon and his team provide a fantastic and personal service. The unifying theme is excellent communication; amongst themselves, with us and with the prospective buyers. They were all completely on top of each stage of the sale, irrespective of who it was we had last spoken with. They provided comprehensive details of everyone who was viewing the house and gave us full feedback afterwards. Heartwood Homes delivered a sale exactly as they said they would and we would thoroughly recommend themPosted on Google![]()
Ann BROOKS21 November 2024Trustindex verifies that the original source of the review is Google.
Heartwood Homes Estate Agent are great, thanks to Jon, Luci and Harry providing a professional and personal service. A special thanks to Will for getting us over the line through unexpected difficulties. I highly recommend them, thank you all.Posted on Google![]()
Eileen Wilson14 November 2024Trustindex verifies that the original source of the review is Google.
Luci and the team were professional, personable and knowledgeable in all aspects. Huge thanks for your engagement, really appreciated, makes a big difference and I would unreservedly recommend to anyone thinking of using their services.Posted on Google![]()
nicolo giudice29 October 2024Trustindex verifies that the original source of the review is Google.
The whole team at Heartwood home has been amazing throughout the process of buying our home. They have been both highly professional, efficient and caring. Highly recommended!Posted on Google![]()
Mangala Patil2 October 2024Trustindex verifies that the original source of the review is Google.
Really great experience with Jon & the team. The level of communication & customer care has been outstanding.Posted on Google![]()
Gregor Cameron29 September 2024Trustindex verifies that the original source of the review is Google.
Just wanted to share the fabulous experience of working with Heartswood Homes. Their effective and timely communication, knowledge of the market and customer focus differentiates them from anyone in the market. A fresh approach which I can't praise more highly. Thank you to Jon and the excellent team, Luci, Harry and Will. Here's to your continuted and deserved successPosted on Google![]()
Leticia Gonzalez-Arenal25 September 2024Trustindex verifies that the original source of the review is Google.
It has been a very tough process but Heartwood Homes Estate Agent has done a very good and professional job. I will deeply recommend them to anyone.Posted on Google![]()
Nasia Joseph4 September 2024Trustindex verifies that the original source of the review is Google.
Absolutely fantastic from start to finish! Prompt and friendly responses throughout the journey and extremely happy I chose them. Thank you 😊Posted on Google![]()
Alison Cruickshank29 August 2024Trustindex verifies that the original source of the review is Google.
A year ago, practically to the day! Jon came and valued our house. By the time he left , we knew that despite what the other estate agents valued us at, we wanted Heartwood homes to sell our property. The team were always on hand to answer any questions we had on our sale and always kept us well informed; nothing was too much trouble and they always went above and beyond to meet our needs, with Jon even offering to assist us in finding a property in Scotland if we so wished. Today, we completed a sale on a brand new property in Aberdeen, Scotland and look forward to starting the next chapter. Thank you all so much for your input you truly made the whole process seamless! They really are one big family who treat you as one of their own! Thank you!Posted on Google![]()
James Routledge15 August 2024Trustindex verifies that the original source of the review is Google.
Harry and Jon are exceptionally professional. In a complex sale (many parties in the chain) they went over an above helping all parties to move things along so that we could make the exchange and completion as smooth as possible. Highly recommend!Posted on Google![]()
Rhiannon Pugh23 July 2024Trustindex verifies that the original source of the review is Google.
After a number of very negative experiences with estate agents over the years, we found Heartwood Homes an absolute delight! Their approach is a real breath of fresh air. Luci in particular was outstanding. She was incredibly responsive, caring and hard-working. She truly went the extra mile to get us over the line with our first house purchase. There aren’t enough stars for how great Jon and his team really are!Posted on Google![]()
Adam Downey19 July 2024Trustindex verifies that the original source of the review is Google.
Selling and Buying a property can be a stressful and challenging period but Heartwood homes made the process as calm and efficient as possible. Luci and John were amazing (as were the rest of the team) and held our hand throughout the process. We could not have asked for a better company to work withPosted on Google![]()
Rui8 June 2024Trustindex verifies that the original source of the review is Google.
A great estate agency I would recommend. Jon and his hardworking team provide professional advice and communication throughout the selling process. Special thanks to Harry and Luci for their patience and support during unexpected difficulties. Truly a standout in the community!Posted on Google![]()
Eleanor Bate30 May 2024Trustindex verifies that the original source of the review is Google.
Jon and the team were professional and helpful throughout the process of selling our property. Nothing was to much trouble and they provided honest and informed responses to any questions we had. Highly recommend contacting Heartwood Homes if you are selling a property!Posted on Google![]()
Kim Heatley3 May 2024Trustindex verifies that the original source of the review is Google.
It took a while but we got there in the end. Heartswood were great. Luci in particular who was friendly, knowledgeable, proactive, patient and very efficient. I would recommend them to anyone in need of an Estate Agent.Posted on Google![]()
millie leavold29 April 2024Trustindex verifies that the original source of the review is Google.
The team at Heartwood Homes were nothing but professional, helpful and really supportive! I purchased my first home with them and they were super helpful throughout the process, bending over backwards to help and inform me of any information I needed during my home purchase. Harry has specifically been a star and has been super patient and positive throughout. Not to mention the very kind bottle of bubbly and cupcakes on completion! Couldn’t recommend more!Posted on Google![]()
Jennifer Sullivan-Pond26 April 2024Trustindex verifies that the original source of the review is Google.
Heartwood Homes Estate Agents are second to none in providing excellent, professional and personal service throughout the entire selling and buying process. They sold my property and helped me to find a new home. They provided a quick response link to enable me to get advice and guidance when I needed it. I obviously had dealings with other agents and none made me feel that I was being personally supported in what can be a challenging experience. Outstanding team! Thank you all.Posted on Google![]()
Maia8 April 2024Trustindex verifies that the original source of the review is Google.
Highly professional team, help with everything in a friendly and responsive manner. Would highly recommend them. I would like to shout out Harry & Emily for their fantastic help in getting my property purchase over the line.Posted on Google![]()
C K1 April 2024Trustindex verifies that the original source of the review is Google.
Many thanks to Jon, Harry and Luci for being so helpful during a difficult transaction! And for my new home welcome package 😊👌Posted on Google![]()
Nick JAMES19 February 2024Trustindex verifies that the original source of the review is Google.
Super! Was a long haul (mainly down to market conditions + multiple leasehold-related queries) but got there in the end. Top service from Jon, Emily, Luci & Harry finding/verifying good buyers & keeping me in the loop throughout. I selected HH in the first place based largely on Google reviews so happy to add my own feedback in the same vein.Posted on Google![]()
annemarie phipps7 February 2024Trustindex verifies that the original source of the review is Google.
Have had an amazing experience with heartwood. Luci in particular was always at hand to deal with enquiries/questions etc and a rarity - a sense of humour. They made purchasing my new home as easy as it could be.Posted on Google![]()
Gareth Baughan13 December 2023Trustindex verifies that the original source of the review is Google.
Jon and his team were amazing with our house sale and we're now in our dream house by the sea. You won't find a more honest or approachable estate agent.Posted on Google![]()
adrienne gardiner16 October 2023Trustindex verifies that the original source of the review is Google.
Heartwood Homes were recommended to me following the most appalling experience with a well known multi branched High Street agent in St Albans. Heartwood were totally supportive to make the transition run smoothly and offered an outstanding level of service from the very start. The big difference for me was that I truly felt we were all in it together; a far cry from my previous experience. Their marketing was thorough, efficient and honest. After launch, we had the first viewing within hours and seven more in the first 10 days, at which point we secured a buyer. The sale completed within 3 months. I urge you to meet Jon and the team as it is an opportunity and experience not to be missed!Posted on Google![]()
Susan Douglas13 October 2023Trustindex verifies that the original source of the review is Google.
Highly professional house sale I had a fantastic experience with Jon and his team at Heartwood Homes during the recent sale of my house which they managed to sell at the full asking price. Heartwood Homes truly went above and beyond in managing a long chain of buyers and sellers, making the process incredibly smooth and, on the whole, stress-free. One simple example of standout service was when I asked them to help me dispose of an old sofa; they took care of it seamlessly. They also assisted in storing some pictures for me, very much showing their dedication to their client’s needs. The garden was also in need of some attention, and Heartwood Homes again took it upon themselves to ensure it was in top shape, removing some unwanted items. Their professionalism throughout the entire process was remarkable, and I felt confident in their expertise. The fact that they utilised WhatsApp for communication was a game-changer. It allowed us to stay in the loop at all times, making the selling experience highly efficient. Heartwood Homes is a top-notch traditional, and yet modern, estate agency, and I would highly recommend them to anyone looking to buy or sell a property. They truly go the extra mile for their clients and understand the meaning and value of good old-fashioned service. Many thanks to you all.Posted on Google![]()
Billy Munro14 September 2023Trustindex verifies that the original source of the review is Google.
What a brilliant estate agents! We initially didn’t choose Heartwood Homes and decided to go with one of the old face agents of ST Albans. Almost immediately this felt like the wrong move, with little feedback and engagement leading to a disconnect. After moving over to Heartwood homes they delivered brilliantly, selling our house for full asking price within two weeks. What sets them apart is their knowledge of St Albans communities, their work ethic, their honesty and above all their communication, not to mention delivery of course. Jon and the whole team, thank you so much for helping us. I highly recommend anybody to seriously consider speaking to Heartwood Homes before considering selling your property in ST Albans. Cheers guys 👍Posted on Google![]()
Heaven is a Cupcake9 August 2023Trustindex verifies that the original source of the review is Google.
I can highly recommend Heartwood homes if you're looking to sell or let your property. They are a pleasure to work with and make everything very simple. We quickly let our property and they gave great advice. Thanks Jon & LuciPosted on Google![]()
Paul Frizoni2 August 2023Trustindex verifies that the original source of the review is Google.
We had a great experience buying a house with Heartwood. Jon and his team were very friendly, proactive and professional throughout the process. They provided great advice and kept all parties well informed. Being a smaller independent estate agent there were many nice personal touches, which made the daunting house buying process a much more pleasant experience!Posted on Google![]()
Jane Hage24 July 2023Trustindex verifies that the original source of the review is Google.
I recently sold my house in St.Albans with Heartwood Homes. From the very first meeting with Luci I was impressed, she was lovely, so friendly and reassuring, none of the pushy corporate chat used by some other Agents I had met. She went the 'extra mile' throughout, even helping me to get rid of unwanted items that I didn't want to move with! Jon & the rest of the team were great too, professional & very helpful if I had any queries along the way. They all made the whole sale process as stress free as possible, keeping in regular contact and informing me of any issues or changes right through to exchange & completion. Finally arriving on moving day with delicious Cup Cakes, Card & a bottle of Bubbly! So thoughtful & very much appreciated Thank you Heartwood, I would certainly recommend you.Posted on Google![]()
Clare Shevket15 July 2023Trustindex verifies that the original source of the review is Google.
If you are on the fence deciding which agent to go with, I recommend Heartwood Homes without reservation. They successfully achieved multiple offers on our challenging property in the current market, and were an absolute pleasure to work with throughout. Unlike our very poor experience with a free online estate agency, and another local agent with a pushier marketing strategy, Heartwood Homes truly made us feel valued and that they were dedicated to getting the sale at the best possible price. They delivered top-quality service, offering regular updates and guiding us without pressure. They took comprehensive photos, regularly optimised our listing and generated multiple viewings from highly vetted potential buyers. They never pressured us to lower the price for a quick sale, but guided us with local market insights. As novice sellers, they listened to our opinions but expertly guided us to make the right decisions. When it came to crunch time near exchange, they continually nudged along the less-responsive parties in the chain. They really went above and beyond, and we had total peace of mind that the team were dedicated to getting the transaction over the line. Without them, I am sure we would have either remained on the market or sold for much less than expected. Thank you, Heartwood Homes, for your exceptional support!Posted on Google![]()
Jacob Hill9 July 2023Trustindex verifies that the original source of the review is Google.
I cannot recommend Heartwood Homes highly enough. They were very supportive throughout the buying process and critical to a successful exchange & completion. Luci went above and beyond to keep everything on track. I wouldn't hesitate to use Jon & Luci again in the future.Posted on Google![]()
Edmund Bonich3 July 2023Trustindex verifies that the original source of the review is Google.
I recently used Heartwood Homes to sell my flat, and I must say it was an outstanding experience from start to finish. I was initially referred to them by my sister, who had a successful sale with one of their agents, Luci. As a first-time seller, I relied on Heartwood Homes for guidance, and they exceeded my expectations in every way. Right from the beginning, Heartwood Homes demonstrated their expertise by providing a well-informed valuation that aligned perfectly with my expectations. Though it took some time, Heartwood Homes persevered and managed to secure a buyer at the full asking price, leaving me absolutely delighted. What truly stood out was the exceptional level of service and the pleasant nature of the Heartwood Homes team. They were personable, approachable, and a pleasure to deal with. Overall, I cannot recommend Heartwood Homes highly enough. If you are looking for a trustworthy and personable team to handle your property sale, Heartwood Homes is the perfect choice. I am immensely grateful to them for their help in selling my property and wouldn’t hesitate to use them again.Posted on Google![]()
Robert Hunter23 June 2023Trustindex verifies that the original source of the review is Google.
Made the whole process a breeze, they were great fun as well. Competitive pricing as well.Posted on Google![]()
Nicola Goodhand5 June 2023Trustindex verifies that the original source of the review is Google.
Heartwood Homes are superb to work with from start to finish. We have sold 2 properties with them now and they make the whole process very stress free! They are professional, knowledgeable and super friendly to work with. If we ever have a 3rd opportunity to work with them again we definitely will! Thank you Jon, Luci and Kayleigh!Posted on Google![]()
Vanda Robinson19 May 2023Trustindex verifies that the original source of the review is Google.
Fantastic service from start to finish, easy to contact, Jon and Luci were a pleasure to deal with and kept me up to date every step of the way, they got my house on the market in 3 days! If I ever sell again I would use them for sure, brilliantPosted on Google![]()
Steve Sandwell2 April 2023Trustindex verifies that the original source of the review is Google.
We must give a great shout out for Jon and his team at Heartwood Homes. Our Sale could have been very complicated, and extremely stressful. Instead we received the knowledge, professional help and advice throughout the transaction. I recommend, and thank Heartwood Homes for the great service provided.Posted on Google![]()
cheryl whiteman28 March 2023Trustindex verifies that the original source of the review is Google.
We had seen the boards for Heartwood Homes in the area & as soon as I called & spoke with Jon I was really impressed with his knowledge of the market & his professionalism. From meeting Jon & his valuation we then meet the rest of the team, Luci & Kayleigh. Luci handled most of the viewings, along with Jon & understood the buyers they thought most suitable for our property. No question was too much & responses always prompt. Luci handled negotiations efficiently & expertly. It has been nothing but a pleasure from the start to exchange to deal with the whole team at Heartwood. Would highly recommend to allPosted on Google![]()
Tom Robinson21 March 2023Trustindex verifies that the original source of the review is Google.
Jon and the team were excellent from start to finish. brilliant at communicating, chasing lawyers and generally keeping the whole sale process on track. would 100% recommend them to others.Posted on Google![]()
James Seddon24 February 2023Trustindex verifies that the original source of the review is Google.
Absolutely fantastic. Very personal, friendly and helpful. Always happy to talk to answer my questions and solve any issues. I've used a number of estate agents in St Albans before, Heartwood Homes were the best by far. Highly recommend. Thanks a lot Jon and Luci!Posted on Google![]()
Riona Doherty14 February 2023Trustindex verifies that the original source of the review is Google.
We had a wonderful experience buying our first home through Heartwood. From the first viewing, Kayleigh was informed, helpful and proactive - the best service we received across a number of viewings with different agencies. During the negotiation phase, Jon was very open with us which made the experience much more pleasant. The team kept us updated throughout the process and were always quick to answer any questions we had with transparency and a smile; as first time buyers this was much appreciated. The fizz and cupcakes on completion were a nice touch too! I’d thoroughly recommend Heartwood to anyone looking in the St Albans area.Posted on Google![]()
Sox Costa13 February 2023Trustindex verifies that the original source of the review is Google.
Great agents. Friendly and down to earth. Thanks to all the team but huge thanks to Luci for the great service and communication at all stages of my purchase - from offer to completion!Posted on Google![]()
R Koll17 November 2022Trustindex verifies that the original source of the review is Google.
A big THANK YOU for the entire Team at Heartwood Homes for bringing our flat sale in St Albans to successfully completion. You have been such an amazing champion and companion throughout the entire journey, ticking all the boxes: professional, personal, helpful when there were hiccups and very fast in responding.Posted on Google![]()
Ben Perham16 November 2022Trustindex verifies that the original source of the review is Google.
We had such a fantastic experience with heartwood Homes.The selling of our flat was very straight forward. The viewings were all handled by the main staff, they don't use part time staff. So everyone has the full knowledge of what they're selling. Also the team would advise on who the best buyers are. We sold our flat for over and above what we expected. The buying of the flat we are moving on to has been a bumpy road but Jon and luci were always on the end of the phone to advise us which was a massive help. The service has been really personal. We set up a WhatsApp group and any worries or questions we had we would put in there. We honestly can't speak highly enough of heartwood homes. In the future they are the only estate agent we would use!!! Once again thank you so much!Posted on Google![]()
Richard Wood31 October 2022Trustindex verifies that the original source of the review is Google.
Luci and the team were so helpful during our house purchase. Above and beyond the professionalism we were treated like humans. This made us feel understood and took some of the stress out of the process.Posted on Google![]()
Hannah Turner26 October 2022Trustindex verifies that the original source of the review is Google.
Heartwood Homes aren't the cheapest option for selling in London Colney but we chose them because we thought the good service would be worth the extra cost. We were right to do so. Jon and the team put a lot of time and effort in and were always available to advise us when needed. They aren't just interested in selling your home, they want to get the best price and option for you. highly recommended.Posted on Google![]()
Doug Seabrook1 September 2022Trustindex verifies that the original source of the review is Google.
Our move was made so much easier by having the amazing John ,Luci and team at heartwood homes to guide and help us ,with our next journey in life . We have recommended them to everyone we know who is thinking about moving as these people have so much empathy and were with us a the way through to the end ,thanku all at Heartwood HinesPosted on Google![]()
Glenn Reynolds29 August 2022Trustindex verifies that the original source of the review is Google.
It was great selling my home with Heartwood Homes, selling property is stressful but Jon, Luci and team made it stress free. They are friendly, communicate the progress of the sale and are always there to answer a call or reply to an email. We had complications with the lease but Jon and the team handled it expertly keeping us updated at all times. I would definitely use them again.Posted on Google![]()
Peter Crowder25 August 2022Trustindex verifies that the original source of the review is Google.
From the start to the finish of our sale Jon, Kayleigh and Luci were professional, calm and empathetic. Jon and his team are straightforward and informative. They made the process much easier and you always felt as if you were in safe hands. Many thanks to you and I hope your business continues to grow.Posted on Google![]()
Monika Majka13 August 2022Trustindex verifies that the original source of the review is Google.
Jon and the team at Heartwood Homes are absolutely brilliant and we would highly recommend! As first time buyers we thought the process would be very complicated and stressful but due to the efforts of the team at Heartwood Homes we had a great experience with no stress or issues. We received regular updates on the status of our purchase and the sellers situation and the team at Heartwood Homes would also liase with our solicitor to ensure the process was moving along as planned. All of this meant that we were well informed the whole way through our process and this kept any delays or stress to a minimum. The team at Heartwood Homes were very professional and friendly at all times, we felt that the team personally cared about our situation from start to finish and we had support at every step of the way. Thank you so much for helping us purchase our first home and supporting us in such a kind, friendly and approachable way. We know that our great experience in purchasing our home was down to the hard work and dedication of your team.Posted on Google![]()
Rue Down10 August 2022Trustindex verifies that the original source of the review is Google.
Heartwood homes was fantastic!! Jon and the team were friendly, enthusiastic and just great at their jobs! Jon worked hard to sell our house and to get the sale through. He always returned my calls and did it all with a smile on his face. He made a stressful time much much easier. HIGHLY RECOMMENDED!!!Posted on Google![]()
Maxine Brown8 August 2022Trustindex verifies that the original source of the review is Google.
Lovely team, super professional and polite and kept us updated every step of the way.Posted on Google![]()
Caroline Rowland4 August 2022Trustindex verifies that the original source of the review is Google.
I had the pleasure of dealing with Heartwood Homes whilst trying to find a home in St. Albans. Very professional, helpful, knowledgeable and friendly!Posted on Google![]()
Helen Campbell24 July 2022Trustindex verifies that the original source of the review is Google.
Highly recommend - we had an excellent experience with Heartwood Homes - Jon and Luci were friendly, professional and responsive and everything got done very smoothly and quickly. Their business and the experience we had was far better than others in an industry that's not known for customer service, so thank you for going above and beyond!Posted on Google![]()
jo ranson3 July 2022Trustindex verifies that the original source of the review is Google.
Jon at Heartwood homes has been a source of excellent advice on the property market in St Albans. He has been totally professional and helpful. I wouldn’t hesitate to recommend heartwood homes.Posted on Google![]()
Jon Webb20 June 2022Trustindex verifies that the original source of the review is Google.
Jon Stubbs … brilliant estate agentPosted on Google![]()
Peter Holland20 May 2022Trustindex verifies that the original source of the review is Google.
Jon & Luci provided an excellent professional service both in efficiency and friendliness. They communicate regularly and kept us well informed on progress throughout the sale. Our buyers were found and vetted to ensure an excellent fit and Jon & Luci took the time and care to track the progress of our sales to completion. I would not have any reservations in using them again or recommending them to friends. Frankly they offer a service level that is a breath of fresh air in the property industry.Posted on Google![]()
Sophie T16 March 2022Trustindex verifies that the original source of the review is Google.
Jon and Luci were exceptionally helpful, friendly and professional throughout the process of purchasing our new home. They were easy to get hold of and provided us with updates as well as responding to any questions we had along the way. We felt in very safe hands! We would highly recommend them and happily use them again! Thanks again for all your help.Posted on Google![]()
Vaughn Martin28 February 2022Trustindex verifies that the original source of the review is Google.
Above AveragePosted on Google![]()
Jane Gomez23 February 2022Trustindex verifies that the original source of the review is Google.
Jon was fantastic to deal with, he was honest, prompt, helpful and a thoroughly nice guy! Thanks so much for your helpPosted on Google![]()
Chris Gomez23 February 2022Trustindex verifies that the original source of the review is Google.
Jon and the team at Heartwood Homes were just brilliant from start to finish. We have found the family home of our dreams and it’s thanks to Jon that we came out of the stressful process of buying just as enthusiastically as we went in. Thanks guys.Posted on Google![]()
D Grant25 January 2022Trustindex verifies that the original source of the review is Google.
From the moment we instructed Jon from Heartwood Homes we were in really safe hands. A buyer was found very quickly. Thankfully it was a buyer well vetted by Jon and his team and well suited to the property. Luci was exceptional at keeping us updated on sales progression progress. The 2 most important aspects of selling in our view is to find a good well vetted buyer that is suited to your property and to have a really good sales progression set up and the guys at HH have got that absolutely on point 👌🏻 Thank you guys 😌Posted on Google![]()
Dave Winnan15 December 2021Trustindex verifies that the original source of the review is Google.
Jon and Luci were wonderful to deal with right from the very beginning when we purchased our property. When issues occur, as they invariably do in this process, they handled things with good humour, instantly and with a huge amount of industry and local know how. Easily handling each twist and turn with a smile. Nothing was too much trouble and we always felt like ‘the client’ although technically, the vendor was. Will recommend them wholeheartedly and will certainly let use them again, if they’ll have us, Thanks both!Posted on Google![]()
Steve Peacock11 December 2021Trustindex verifies that the original source of the review is Google.
Very professional and friendly Jon and Luci made the selling process as stress free as possible. I had to sell a family home due to bereavement and Heartwood Homes made this easier for me sorting all the issues that cropped up with out any drama. I would highly recommend them to anyone.Posted on Google![]()
Jenny Carver8 December 2021Trustindex verifies that the original source of the review is Google.
I would recommend Heartwood Homes to anyone wanting to sell their property. Throughout the process, they were friendly, attentive and easy to get hold of. Any questions we had, they were more than happy to answer, and were able to provide helpful advice.Posted on Google![]()
Shannon Reade8 November 2021Trustindex verifies that the original source of the review is Google.
Myself and my partner purchased our first home through Heartwood homes back in September. Both Jon and Luci were extremely helpful throughout the process - they were easy to get hold of and were more than happy to help with any questions we had. On completing our purchase they even gifted us with a welcome pack and cupcakes which was a really nice touch. I would definitely be more than happy to use their services again on the purchase of a future property!Posted on Google![]()
s tri24 October 2021Trustindex verifies that the original source of the review is Google.
I found this agency while searching to buy a property. From the start, Jon was very attentive, approachable and prompt. Being new buyer in England, Jon guided me at every stage. The best thing about this agency, Jon was always available whether it’s weekends or late evenings. It took pressure of me with my busy schedule. In fact, I found his services more reliable and professional than the lawyers services. Keep all the hard work Jon. Looking forward to work with you again for next property. Thank you .Posted on Google![]()
Anna Hawken14 October 2021Trustindex verifies that the original source of the review is Google.
Cannot recommend these guys enough... repeatedly went above and beyond what we could have asked or expected of them. Kind, thorough, professional and very responsive.Posted on Google![]()
Kate Jackson4 October 2021Trustindex verifies that the original source of the review is Google.
We had a brilliant experience buying our first home through Heartwood Homes this year. Jon was fantastic from our initial enquiry through to completion... super helpful, communicative and supportive during the whole process - a lot of which was unknown to us at the time. Huge thank you for the excellent customer care throughout. We'd highly recommend Heartwood Homes to anyone in the future!Posted on Google![]()
Tithe Barn20 September 2021Trustindex verifies that the original source of the review is Google.
We first met Jon after 6 months of (unsuccessfully) marketing our property with a large high street chain estate agency. We realised that more care was required to select a new estate agent with the expertise in shared ownership and leasehold matters necessary to find the right potential buyers for our property. We spoke to several agents before making the decision to sign up with Heartwood Homes. From our first conversation, what really differentiated Jon from the other agents we spoke to was his knowledge of the local market and generosity with his time on that initial meeting which meant that we felt confident moving forward with Heartwood Homes. Professional photographs were taken and within a week of the property being back on the market we achieved multiple viewings and an offer which resulted completion. I’m sure the difference here was made by Heartwood Homes matching the right buyers for our property. Jon was on hand throughout to offer guidance and reassurance throughout this complex property transaction. We have no hesitation in recommending Jon and Heartwood Homes. J&NPosted on Google![]()
Alex Sandy Cox25 August 2021Trustindex verifies that the original source of the review is Google.
We chose heartwood homes to sell our house as they were recommended locally. Jon came to view the house and spent time getting to know us and provided brilliant advice about how to present the house . Luci lead all our viewings with a friendly manor. We bought a house through them too, and they helped keep the chain together with regular updates, chasing solicitors and keeping in contact. Arrived on completion day with lovely cakes and a welcomes bottle of champagne. Would certainly recommendPosted on Google![]()
Galaxy Coates30 July 2021Trustindex verifies that the original source of the review is Google.
We had a great experience selling our house through Heartwood Homes. Luci and Jon were extremely responsive and knowledgeable, and proactively kept us up to date at every stage in the process. They went above and beyond what we expected to help us secure and retain our sale and have been incredibly helpful in our onward property search. Luci and Jon are both very approachable and certainly made a stressful sale a lot smoother, whilst doing a very personal service unlike the experience we have had with other estate agents. We would not hesitate to recommend them. Thanks Luci and Jon for all your hard work!Posted on Google![]()
Roger Berry17 July 2021Trustindex verifies that the original source of the review is Google.
Jon and Luci were both excellent and have provided excellent support through a difficult salePosted on Google![]()
Jacky Tyers15 July 2021Trustindex verifies that the original source of the review is Google.
POSITIVE RECOMMENDATION I would highly recommend Jon at Heartwood Homes. He is such a professional with that extra personal touch. Jon was always there for me, every step of the way, with excellent knowledge, advice, support and understanding. Thank Jon for everything.Posted on Google![]()
roryfear9112 July 2021Trustindex verifies that the original source of the review is Google.
Heartwood Homes were superb. Very supportive, punctual and organised at keeping our deal alive. Both Jon and Lucy responded to everything we needed and were willing to go over and beyond to help us. I would definitely recommend and use again in the future.Posted on Google![]()
Lidia Malisz11 July 2021Trustindex verifies that the original source of the review is Google.
I can't recommend Jon enough! I had a complicated sale and approached Jon after it failed through with another agent. Jon quickly secured an offer and he actually managed to negotiate a better price than I expected. He was brilliant during the process, very responsive always returning my calls, knowledgable, always had time to answer any questions I had and his advice was always spot on. I've dealt with many estate agents over the years but Jon provides very personalised service which makes all the difference. Thank you Jon, Luci and the team for all your help over the last few months! Get Outlook for AndroidPosted on Google![]()
natalie cullen30 June 2021Trustindex verifies that the original source of the review is Google.
Luci and John are great, nothing too much trouble. Would highly recommend them.Posted on Google![]()
Simon Delaney28 June 2021Trustindex verifies that the original source of the review is Google.
Luci and Jon were both fantastic during our purchase. Highly professional, helpful, always contactable, and lovely to deal with in general. Would highly recommend, and we will definitely be using them in the future.Posted on Google![]()
Jessica Jenn28 June 2021Trustindex verifies that the original source of the review is Google.
I would thoroughly recommend Heartwood Homes. The team were efficient, professional and above all extremely friendly which made the whole process a breeze! You really felt like you were being looked after the whole time which made such a difference. They clearly put a lot of care, hard work and dedication into what they do!Posted on Google![]()
Lego Stan26 June 2021Trustindex verifies that the original source of the review is Google.
Genuinely NICE estate agents. Went out of their way to help me as the buyer. A pleasure dealing with them from first viewing to completion. No, I’m not being paid to say this! 😂Posted on Google![]()
alec goodhand23 June 2021Trustindex verifies that the original source of the review is Google.
A fabulous experience dealing with Heartwood. Very knowledgeable, a well considered and accurate valuation, great customer care throughout the process. A perfect mix of professionalism and affability. Thank you!Posted on Google![]()
Lucy Haseler20 June 2021Trustindex verifies that the original source of the review is Google.
Helpful, kind, reassuring.Posted on Google![]()
Rinku Chibber11 June 2021Trustindex verifies that the original source of the review is Google.
Great service always from the team at Heartwood Homes - both for sales and rentals. Always ready to go the extra mile. Thanks Jon, Luci and Tamara.Posted on Google![]()
Fred Gulliford9 June 2021Trustindex verifies that the original source of the review is Google.
Luci and John were fantastic every step of the way through the buying process. They were always on hand to answer calls and they did everything in their power to push the purchase of the property over the line. Between them they have a wealth of experience and have been able to impart really sound and useful advice to try overcome hurdles posed both ends of the chain. I could not recommend more highly. I will definitely be using them again next time I sell.Posted on Google![]()
Leah Western4 May 2021Trustindex verifies that the original source of the review is Google.
Jon at Heartwood Homes recently sold our flat for us and was great to deal with. He was knowledgeable, friendly and supportive and helped us get the best price for our property. We had a bit of a bumpy journey with our move but Jon was always happy to give advice and it was great to find an estate agent with integrity after some negative experiences in the past with other agents. We wouldn’t hesitate to contact heartwood homes again in future. Thanks Jon!Posted on Google![]()
P Jenshen4 May 2021Trustindex verifies that the original source of the review is Google.
Jon and Luci were very helpful in keeping the deal moving. Loved the move in treats. I would highly recommend them. Happy buyer.Posted on Google![]()
Phil Spratt26 December 2020Trustindex verifies that the original source of the review is Google.
We chose Jon as our agent when we decided to sell our home because he came across as professional, genuine, honest and with a gift for dealing with people. This is exactly what we got. Jon did an amazing job from start to finish. From positioning the house and its advantages, to sourcing viewings, managing price negotiations, chasing the chain and keeping us informed. Having used online-only agents in the past to sell property, Jon and the service he provides, has shown me what a false economy those players are. We were delighted with the outcome of our transaction (sold for above asking price after just 5 days on the market) and it was down to Jon.Posted on Google![]()
Alicia D5 December 2020Trustindex verifies that the original source of the review is Google.
We couldn’t have asked for a better agent to sell our flat. Jon made the whole process feel seamless. He is super attentive, professional and an all round lovely guy. Would recommend in a heartbeat!Posted on Google![]()
Chris Sharpe28 September 2020Trustindex verifies that the original source of the review is Google.
I recently purchased a house through Jon at Heartwood Homes. He was helpful and informative throughout and I would highly recommend him and his team to anyone looking to move home! Thanks Jon!Posted on Google![]()
Andrew Samways10 September 2020Trustindex verifies that the original source of the review is Google.
Jon uses his years of experience to ensure you are supported during a stressful time.Posted on Google![]()
Chris Fundrey8 September 2020Trustindex verifies that the original source of the review is Google.
Jon Stubbs runs a wonderful estate agents. Heartwood homes are on the button all the time, they are quick to respond, thoughtful & always happy to help you. We bought our new home through them, Jon was our main point of call and I have to say what a lovely person he is. On completion he came around personally to hand over our keys and also gave us a welcome gift which was a lovely surprise. Would not hesitate to recommend them. Chris & BevPosted on Google![]()
Theo Pape4 September 2020Trustindex verifies that the original source of the review is Google.
We really cannot thank Heartwood Homes and Jon enough. We were looking for a new home for what felt like an eternity, but Jon made the process of buying our first house so smooth and seamless that this was quickly forgotten. Thank you so much.Posted on Google![]()
Jane Rhodes1 July 2020Trustindex verifies that the original source of the review is Google.
Heartwood homes have been totally opposite to what you would think of ‘Estate Agents’. Having taken on my Father’s bungalow after his death, what they promised they delivered where other agents (having the property on for 6 months) failed to deliver. They are empathetic, professional, and hassle free. I would thoroughly recommend Jon and his team at Heartwood homes.Posted on Google![]()
Chris Walters31 March 2020Trustindex verifies that the original source of the review is Google.
I cannot recommend Jon strongly enough. He was the agent when we bought our house. Nothing was too much trouble for Jon and he showed great care and consideration. He was highly effective and just made stuff happen without us having to think too much about it. I would use him again if I were to move house.Posted on Google![]()
Ali Millar25 February 2020Trustindex verifies that the original source of the review is Google.
Jon knows his stuff. Highly recommend. 10/10Posted on Google![]()
David Uprichard17 February 2020Trustindex verifies that the original source of the review is Google.
I first met Jon when he was working for a large estate agency in St Albans, he's always been a breath of fresh air in an industry which doesn't always have a sparkling reputation. He took our previous home to market for us, was refreshingly honest about the price we should achieve and was a great help in offering advice on properties we were looking to purchase. If you want to sell through someone who genuinely cares about every customer then look no further.Posted on Google![]()
louise barcock10 February 2020Trustindex verifies that the original source of the review is Google.
Jon's knowledge, enthusiasm and refreshingly honest approach were most welcomed when he sold our house for us. We were given really helpful advice and supported through every step of the process. We couldn't recommend him more highly.Posted on Google![]()
Helen Smith15 January 2020Trustindex verifies that the original source of the review is Google.
My first encounter with Jon Stubbs was when he came to value my house some years ago. I was exceedingly impressed by his friendly professional approach. He assured me he would be on hand should I require any further help. I have on several occasions asked his advice, which he has given willingly. He is the one estate agent I would trust to see that all runs smoothly whether it be selling or buying a house or simply valuing a property.Posted on Google![]()
Colin Roberts12 January 2020Trustindex verifies that the original source of the review is Google.
Great Guy, nothing too much trouble, has helped us enormously, many thanks.Posted on Google![]()
Jon Brooks10 January 2020Trustindex verifies that the original source of the review is Google.
I was very impressed with the overall service and guidance from Jon with the sale of my property. He kept me updated weekly with the progress and feedback from viewings. I was also sent weekly information about the searches made on my property online which I found really useful. When my property was valued he immediately filled me with confidence that he would work hard to sell my property and he did just that. My partner and I just had a baby so my time was limited but he was excellent at making the whole process go as smoothly as possible. I would definitely use Jon again.Load more